Find Your Courier
Select a courier from the directory and quickly navigate to the available tracking resource for that carrier.
Select your courier company to open its tracking page. Use your tracking number, AWB, docket or consignment number to check available shipment and delivery information.
Choose the courier that is delivering your parcel.
Find courier tracking resources, understand shipment statuses and learn how to use your AWB, tracking, docket or consignment number.
Select a courier from the directory and quickly navigate to the available tracking resource for that carrier.
Enter the shipment reference supplied with your order or booking. It may be called an AWB, tracking ID, docket number or consignment number.
Learn what common delivery statuses mean and what to do when a tracking event has not changed for some time.
Follow these simple steps to find the tracking information associated with your shipment.
Locate the AWB, tracking ID, docket or consignment number from your shipping or order details.
Choose the courier company handling your shipment from the directory.
Use the available tracking resource and enter your shipment reference.
Review the latest available shipment events and delivery information.
Exactly what you see depends on the carrier, but these are the usual details.
See the latest available status recorded for the shipment.
Follow available movement or scan events as the shipment travels.
Tracking may show a facility, hub or location associated with an event.
Check available updates related to delivery and delivery attempts.
Some carriers display delay, address or other shipment exceptions.
When supported by the carrier, tracking may show a delivered event or related update.
Status names can vary by carrier, but these are common shipment tracking terms.
| Status | What it means |
|---|---|
| Booked / Shipment Created | The shipment record has been created or the booking has been registered. |
| Picked Up | The carrier has received the shipment or recorded a pickup event. |
| In Transit | The shipment is moving through the carrier network toward its destination. |
| Arrived at Facility | The shipment has been scanned at a hub, branch or processing facility. |
| Out for Delivery | The shipment has entered a delivery stage and may be with a delivery agent. |
| Delivered | A delivery event has been recorded by the carrier. |
| Delivery Attempted | A delivery attempt was recorded but the shipment was not completed at that time. |
| Exception / Delayed | The shipment has an issue or delay that may require additional processing or action. |
Select a courier to use the corresponding tracking resource.
Different courier companies may use different names for their shipment reference numbers.
An airway bill or shipment reference used to identify a consignment, particularly in air or express logistics.
A carrier-provided reference that can be entered into a tracking system to locate shipment updates.
A shipment or booking reference commonly used by logistics and courier operators.
A reference associated with a consignment and used by a carrier for shipment identification and tracking.
A tracking page may not show a new event immediately after booking or movement. There can be a delay between pickup, scanning, processing and publication of a new tracking event.
The shipment may have been created but not scanned yet.
A new event may appear after the next carrier scan.
There may be no new scan while the shipment is between facilities.
Processing or scan frequency can vary during non-working periods.
Weather, route, facility or other operational factors may affect movement.
The carrier may have recorded an event that is not visible immediately.
Three simple steps before you contact anyone.
Review the most recent tracking event and location shown by the carrier.
Tracking events are not necessarily continuous. Wait for the next available scan when appropriate.
For official delivery assistance, contact the courier company or the seller/sender.
Select your courier from the tracking directory above and open the available tracking page. Enter the AWB, tracking, docket or consignment number provided by the sender or courier service.
Your tracking number may be shown on the shipping receipt, order confirmation, invoice, SMS, email or courier booking information. Depending on the carrier, it may be called an AWB number, consignment number, docket number or tracking ID.
An AWB, airway bill, consignment number or similar shipment ID is a reference used by a carrier to identify and track a shipment. The exact name and format can vary between courier companies.
Tracking information may take time to appear after booking or pickup. A shipment can also remain unchanged while it is between scanning points, during weekends or holidays, or when the carrier has not yet posted a new tracking event.
Common statuses include booked, picked up, in transit, arrived at a facility, out for delivery, delivered, delivery attempted and exception. The exact wording and meaning can differ by courier.
Usually, a tracking or shipment reference is required to retrieve shipment-specific information. If you cannot find it, contact the seller, sender or courier service that accepted the shipment.
Pocketship is an independent platform. It provides tracking information and navigation to tracking resources and is not affiliated with the courier companies mentioned on the website.
First check the latest tracking event and allow reasonable time for the next scan. If the shipment remains delayed or shows an exception, contact the courier company or the seller/sender for official assistance.
This is an independent platform providing tracking information aggregated from publicly available sources. We are not affiliated with any courier companies mentioned. Tracking data is provided for informational purposes only. For official information, please contact the courier company directly. All trademarks belong to their respective owners.