Online Shipment Tracking

Total Group Tracking

Follow your shipment from pickup to delivery. Enter the tracking number to view live status.

Total Group Tracking Online

{Total Group} provides end-to-end tracking visibility, allowing shippers and recipients to see exactly where a parcel is at any point in its journey.

Use this page as your {Total Group} tracking entry point — it also covers key tracking terms, typical delivery stages, reasons for delays and troubleshooting steps when tracking does not update.

For personal parcels, e-commerce orders or commercial consignments, {Total Group} tracking offers clear real-time visibility into shipment location and expected delivery. No login or app download is needed — just enter your tracking, AWB or consignment number above and follow the link to the official {Total Group} tracking page.

Why It Matters

Reasons to Track Your Total Group Parcel

Real-Time Data

Access the latest shipment event as soon as it is published.

Protect Shipments

Detect anomalies early and take action before delivery day.

Better Experience

Give your customers or recipients a smoother delivery experience.

Quick Guide

How to Track Total Group Shipment Online

STEP 01

Grab Your Tracking ID

Find the reference number on your shipping receipt, invoice or app.

STEP 02

Type It In

Type it carefully into the tracking field above.

STEP 03

Tap Track

Click Track to continue to the courier tracker.

STEP 04

See Where It Is

View the shipment event history and current stage.

Other Ways

Other Ways to Track Total Group

Mobile App

Download the official Total Group app to track shipments and get push notifications on your phone.

Email Notifications

Check your email inbox for shipment confirmation and status update messages sent by the courier.

SMS Updates

Many couriers send SMS alerts at key stages such as pickup, out-for-delivery and delivered.

Customer Care

Contact Total Group customer support with your tracking number for manual status confirmation.

Status Guide

Total Group Shipment Status — Explained

Manifested

The booking is registered and awaiting pickup.

Collected

The courier has received the parcel from the shipper.

Moving

The parcel is in the courier network, in transit to the destination.

At Facility

The parcel is at a sorting or processing centre.

On the Way

The parcel is with the delivery agent.

Delivered

Delivery completed and recorded by the courier.

On Hold

Delivery paused pending an action or verification.

Troubleshooting

Tracking Problems & Quick Fixes

Tracking Shows Nothing

First scans can take up to 24 hours after booking. Try again later if the shipment was just handed over.

Number Not Recognised

Verify the exact characters — letters are case-insensitive, but numbers and spaces matter. Remove any dashes before retrying.

Stuck in One Status

A shipment may remain in "In Transit" for 1–2 days between hubs. Only worry if it stays unchanged for 3+ days.

Shows Delivered, Item Missing

Confirm with anyone at the address who could have received it. If not found within 24 hours, file a complaint with the courier.

Helpful Tips

Get Better Tracking Results

Use the exact AWB or consignment number.

Compare the number with your booking SMS or email.

Wait a few hours after booking before tracking.

Follow the newest event — not older entries.

Screenshot important status updates for your records.

Keep your proof of booking until delivery.

Frequently Asked Questions

Total Group Tracking FAQs

How can I track my Total Group shipment?

Add your tracking number in the field above and hit Track — you will be redirected to the official tracking page.

Where can I find my Total Group tracking number?

Your tracking number appears on your booking receipt, shipping label, invoice, SMS or email confirmation.

What do common Total Group statuses mean?

Common statuses include Booked, Picked Up, In Transit, Arrived at Hub, Out for Delivery, Delivered and Exception. Each represents a specific stage in the shipment journey.

What does Delivered mean?

Delivered indicates the shipment has been successfully delivered to the recipient.

What does Out for Delivery mean?

Out for Delivery means the shipment has entered the final delivery stage and may be with a delivery agent.

What does In Transit mean?

In Transit means the shipment is moving through the courier network toward its destination.

What if I entered the wrong tracking number?

Simply correct the number and try again. If the number belongs to a different courier, use that courier's tracking page instead.

Can I track multiple Total Group shipments at once?

Currently you can track one shipment at a time by entering a single tracking number per search.